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SHIPPING + RETURNS

SHIPPING POLICY

WE OFFER NATIONWIDE SHIPPING WITHIN THE UNITED KINGDOM VIA ROYAL MAIL AT NO ADDITIONAL COST. FOR OUR INTERNATIONAL CUSTOMERS, WE PROVIDE GLOBAL SHIPPING WITH AN EXPEDITED SERVICE THROUGH DHL EXPRESS, AT A SMALL CHARGE. ONCE YOUR ORDER IS PLACED, WE WORK QUICKLY TO PROCESS AND DISPATCH IT PROMPTLY. PLEASE NOTE THAT DELIVERY TIMES MAY VARY DEPENDING ON YOUR LOCATION AND ANY CUSTOMS PROCESSING REQUIREMENTS. FOR ANY INQUIRIES REGARDING SHIPPING, PLEASE FEEL FREE TO REACH OUT TO OUR CUSTOMER SERVICE TEAM FOR ASSISTANCE. ALL CUSTOMS CHARGES WILL BE AT THE COST OF THE PURCHASER.

 

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RETURN + EXCHANGE POLICY

WE STRIVE TO ENSURE YOUR SATISFACTION WITH EVERY PURCHASE. IF FOR ANY REASON YOU ARE NOT COMPLETELY SATISFIED WITH YOUR ORDER, WE GLADLY ACCEPT RETURNS FOR DOMESTIC PURCHASES WITHIN 14 DAYS OF RECEIPT. UNFORTUNATELY, WE DO NOT OFFER RETURNS OR EXCHANGES FOR INTERNATIONAL ORDERS AT THIS TIME; ALL INTERNATIONAL SALES ARE FINAL. TO INITIATE A RETURN, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM TO REQUEST A RETURN AUTHORIZATION. RETURNED ITEMS MUST BE IN THEIR ORIGINAL CONDITION, UNWORN, UNWASHED, AND WITH ALL TAGS ATTACHED. WE WILL PROCESS REFUNDS FOR ELIGIBLE RETURNS WITHIN 7 BUSINESS DAYS OF RECEIVING THE ITEMS. FOR DAMAGED OR INCORRECT ITEMS, PLEASE CONTACT US IMMEDIATELY FOR ASSISTANCE. 

 

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